Alton Museum of History and Art, Alton, Illinois

Order Policy

To Place Your Order

Privacy Policy
    Alton Museum of History & Art, Inc. and PayPal are owners of the information collected through this Web site. Alton Museum of History & Art, Inc. only gathers information we need to serve you better and will not - without your consent - sell, share, or rent this information to others in ways different from what is disclosed in this statement except in cases where in good faith we believe that the law requires us to do so, it is necessary to protect Alton Museum of History & Art, Inc.'s rights and/or property, or if circumstances necessitate acting to protect the personal safety of staff or of the public.

For Online Orders:

  • Order Handling
       A Shipping & Handling Fee of $4.00 per item and Sales Tax of 7.1% will be added. You can pay with your Visa or Mastercard.
    • We will not charge your credit card through this online process
    • We will take your order, shipping & payment information
    • You will receive an automatic email reply confirming your order
    • We will calculate shipping costs and contact you with total cost and estimated delivery date
    • After receiving confirmation of cost and delivery from you, we will charge your credit card then make every effort to ship within two business days
    • Note that after entering your credit card information you will be asked to click the ORDER NOW button. This step does not charge your card immediately. We will contact you to confirm total cost and estimated delivery before charging your card.
    • If you prefer to pay with a personal check, add items to the shopping cart, click GO TO PAYMENTS, fill in your contact information then print that page. Mail the page with a check for the total on the page to:
      Alton Museum of History and Art
      2809 College Avenue
      Alton IL 62002
      There will be ten-business-day hold to clear a personal check.
  • Return Policy
       You may return any item purchased for refund or exchange within 30 days of delivery. Shipping and handling costs will be refunded only if the item is defective or shipped as a result of our error. Refunds are credited upon receipt of the merchandise.
    • Contact us at altonmuseum@gmail.com or 618-462-2763 for return authorization.
    • Let us know the reason for return and action to be taken, such as credit or exchange.
    • Pack the item securely in the original package, if possible, including the return authorization information.
    • We will include the proper return address with your authorization.

Thank you for your order!

Any questions at all you can reach us at altonmuseum@gmail.com or
618-462-2763.

 

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Jim Sullivan
Web Design

Alton Museum of History and Art
© Copyright 2007-2014.  All rights reserved.

2809 College Avenue
Alton, IL 62002

 

(618) 462-2763
altonmuseum@gmail.com

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